Facilitation Skill Set at Workplaces: Leading Collaborative Outcomes with Collective Group Wisdom 

调动集体智慧，共创协同成果 —— 引导技术在企业场景的应用

In today's dynamic workplace, the ability to harness the collective intelligence of a group is no longer a "nice-to-have" skill set — it is a critical leadership competency. Whether you are a People Manager guiding a strategic planning session, a Project Leader navigating complex stakeholder discussions, or an HR Professional designing inclusive engagement initiatives, your success hinges on your ability to lead productive and outcome-driven meetings.

在如今职场，激发团队集体智慧的能力已不再是 "锦上添花" 的技能 —— 而是一项关键的领导力核心素养。无论你是带领战略规划会议的业务高管、协调复杂利益相关者讨论的项目负责人，还是设计包容性员工投入度项目的人力资源专家，你的成功都取决于能否引导和促动高效且产出成果的会议。

Many of us have experienced the frustration of meetings that go off-track, dominated by a few voices, or that conclude with no clear decisions or actions. This training, "Facilitation Skill Set at Workplaces: Leading Collaborative Outcomes with Collective Group Wisdom," is designed to transform that experience.

我们很多人都经历过令人沮丧的会议：偏离主题、被少数人主导话语权，或是结束时没有明确的决策和行动方案。本次培训 "调动集体智慧，共创协同成果 —— 引导技术在企业场景的应用"，旨在彻底改变这种局面。

This training integrates core facilitation competencies—including the ORID method, effective questioning, divergence and convergence, and group dynamics—all centered on the key theme of "How to Facilitate an Effective Meeting." You will learn how to create a psychologically safe environment, design processes that stimulate creativity, and skillfully navigate disagreements to build consensus. Join us to develop the skills needed to become a leader who unlocks the full potential of every team.

本次培训结合引导技术的多项核心能力展开：焦点讨论法、有效提问、发散与收敛及团体动能等，将借由聚焦 "如何引导高效会议" 这一核心主题，深入探索引导的艺术与科学。你将学会打造心理安全的沟通环境，设计激发创造力的流程，以及灵活化解分歧、凝聚共识的方法。

To equip participants with the mindset, skills, and tools to design and lead effective, inclusive, and productive group processes that achieve business objectives.

帮助学员掌握必要的引导技术的素养、技能与工具，能够设计并主导高效、包容且富有成效的团队流程，从而达成业务目标。

People Managers, Project Leaders, HR Professionals, and anyone responsible for leading teams and meetings.

团队经理、项目负责人、人力资源专业人士，以及所有需要团队引导和会议促动的人员。

 1. The Foundation - The Facilitator's Mindset & Role | 引导者基石：核心素养与角色定位

• Understand the core principles of neutral facilitation | 理解中立引导的核心原则
• Identify the dual role of the Manager-Facilitator | 区分管理者作为引导者的双重角色

   2. The Architecture - Designing for Success | 流程设计：构建成功的会议架构

• Use a structured framework to plan any facilitated session | 运用结构化框架规划引导式会议
• Craft clear and compelling purpose statements and outcomes | 制定清晰且有吸引力的目标宣言与成果预期
• Design a robust agenda with appropriate timings | 设计时间安排合理的完善议程

   3. The Toolkit - Core Facilitation Techniques | 方法工具包：核心引导技巧

• Apply key techniques to generate, organize, and converge ideas (Brainstorming) | 应用关键技巧进行观点生成、整理与汇聚（头脑风暴）
• Practice active listening and powerful questioning (O-R-I-D) | 实践积极倾听与高效提问（焦点讨论法O-R-I-D）
• Manage common group dynamics and difficult behaviors | 应对常见的团体动能及棘手行为

   4. The Application - Facilitating Key Workplace Conversations | 实践应用：引导高效会议

• Adapt facilitation skills to common managerial scenarios | 将引导技巧灵活运用于常见管理与人力资源场景
• Practice facilitating a short session and receiving feedback | 通过简短会议模拟实践引导技巧并获取反馈

   5. Integration & Practice | 融合演练：学习成果整合与实践

• Synthesize all learning into a real-world practice session | 在真实场景模拟中综合运用所有学习内容
• Virtual Facilitation Toolbox | 虚拟引导工具拓展
• Develop a personal action plan for continued growth | 制定个人持续成长行动计划